Shipping policy
Processing Orders:
We typically process orders within 1-3 business days (Mon-Fri). However we are only a micro business with one main staff member, so on occasions such as illness, this may take longer. We do our absolute best to send your parcel asap!
Shipping:
For standard shipping we use Royal Mail Tracked 48hr that aims to be delivered within 1-3 days. Once your parcel has left us we have no control over your parcel.
Shipping Costs:
The price of delivery depends on the weight of your parcel, which can be viewed at checkout.
| Size | Weight | Cost |
| Small | >0.5kg | £3 |
| Medium | 0.5kg-2kg | £4 |
| Large | 2kg-10kg | £7.50 |
| Extra Large | 10kg-15kg | £10.50 |
You can contact our head witch for more information by emailing us at shannon@pentacrafts.co.uk